Terms & Conditions

Only individuals legally capable of entering into binding contracts under the Indian Contract Act, 1872, are permitted to use or transact on this Website. Minors may only access or transact through their legal guardians or parents. If you represent a company, firm, or proprietorship, you may use the Website only if you are duly authorized by the appropriate corporate or statutory approvals.

The Company reserves the right to amend or revise these T&C at any time by posting updated terms on the Website. Once published, the revised version becomes effective immediately. By continuing to use or place orders through the Website after any updates, you agree to be bound by the latest version. The terms applicable to your transaction will always be those in force at the time you place the order. For this reason, you should review the T&C regularly. If you do not agree with the updated terms, you must immediately discontinue use of the Website.

You may only access and use the Website for lawful purposes. You are solely responsible for ensuring that your activities comply with all relevant laws, rules, and regulations while using this Website.

We reserve the right, at our sole discretion, to block access or permanently disable any user account if we believe the user's actions breach these T&C or our fair usage policies.

Our Website lists certain items for samples (the “Products”). By submitting a request through the Website, you confirm that you accept and agree to these Terms & Conditions. The Products described on the Website, and that we may supply to you, are intended solely for personal use. You may not sell or resell any Products — or any samples of Products — that you receive from us unless we have expressly agreed otherwise. We also reserve the right, at our sole discretion and with or without prior notice, to cancel a request or reduce the quantities to be supplied if we believe doing so is necessary to prevent or address a breach of these Terms & Conditions.

We may modify, suspend, or discontinue the availability of any Product at any time, without prior notice and without liability. You acknowledge and agree that the price payable for any Product, or for any related service, may change at any time, again without notice or liability.

We strive to present our Products on the Website as accurately as reasonably possible. However, to the extent permitted by applicable law, we do not guarantee that Product descriptions, colors, information, pricing, or any other content on the Website will be accurate, complete, reliable, current, or free from error. The Website may contain typographical mistakes or other inaccuracies and may, at times, be incomplete or not up to date. Such errors, inaccuracies, or omissions may also relate to the pricing and availability of Products or services. Please note that Product images are illustrative and may differ from the actual item.

When you access the Website, place an order, or provide information, you are communicating with us electronically and you consent to receive communications from us as needed from time to time. These communications may include transactional, promotional, and/or commercial messages. We may contact you via e-mail, SMS, phone calls, notices posted on the Website, or any other suitable mode of communication.

You can withdraw your consent to future customer solicitations at any time by using the opt-out link included in any email solicitation you receive from us, or by sending an email request to enquiry@ecovate.co.

All brand names owned by or licensed to the Company are the exclusive property of the Company, its affiliates, partners, or licensors, and are protected by the laws of India, including all applicable intellectual property laws. The Company holds proprietary rights and trade secrets in the Products. You must not copy, reproduce, modify, duplicate, republish, resell, or redistribute any Product manufactured and/or distributed by the Company, in whole or in part, or in any form whatsoever.

The Company also owns rights in all trademarks, trade dress, and the specific layout and design of this webpage — including, without limitation, calls to action, text placement, images, technology, content, software, and other materials — that appear on the Website and contribute to its overall look and feel. No license to use any trademark is granted in connection with the Products or with the materials on the Website. Accessing the Website does not authorize the use of any trademarks in any manner. All trademarks displayed on the Website, whether registered or unregistered, are the Company's intellectual property.

If you are accessing, browsing, or using this Website on behalf of another person, you confirm that you are authorized to bind that person to these Terms and Conditions. Should that person refuse to be bound, you agree to accept full liability for any harm or misuse of the Website resulting from such access.

If you become aware, or have reason to believe, that the security of your account has been compromised, you must notify us immediately using the contact details provided on the Website. In the event of an actual or suspected breach, we may require you to change your password, or we may suspend or permanently block your account, without any liability to the Company.

We reserve the right to refuse service or terminate accounts without prior notice if these Terms are violated, or if we determine, in our sole discretion, that such action is necessary in the best interest of the Company. You are solely responsible for all content that you upload, post, email, or transmit via the Website. Any information you provide will be managed in accordance with our Privacy Policy.

In addition to offering Products, the Website provides information and marketing materials, some of which may include links to third-party websites. While some content is created by the Company, other material is sourced externally. The Company does not endorse, guarantee, or accept liability for any third-party content. To the extent that we create original content, it is protected under Indian intellectual property laws. Unauthorized use of such material may violate copyright, trademark, or other legal protections. All Website content is for personal, non-commercial use only. If you believe your intellectual property rights have been infringed, please contact us at enquiry@ecovate.co. Any links to third-party websites are provided solely for convenience, and your use of such websites is at your own risk. Always review their terms and policies before engaging with them.

You agree not to use the Website for any unlawful purpose. This includes, but is not limited to: complying with all applicable local, state, national, and international laws (including intellectual property laws); avoiding interference with other users' enjoyment of the Website; refraining from reselling Website material; not sending spam, junk mail, or chain letters; avoiding defamatory, abusive, harassing, obscene, hateful, or otherwise unlawful communications; and refraining from any content or activity that promotes money laundering, gambling, trolling, or propaganda, or that threatens the unity, integrity, defense, security, or sovereignty of India.

You are granted a limited, non-exclusive, non-transferable right to use the Website's content and materials for your personal, non-commercial use. Copying, reproducing, distributing, or creating derivative works of such materials without written consent from the Company (or the relevant third party for external content) is strictly prohibited.

By posting, transmitting, or storing content on the Website, you grant the Company a perpetual, worldwide, royalty-free, non-exclusive, assignable license to use, copy, display, distribute, perform, and create derivative works from such content, in accordance with our Privacy Policy. You remain responsible for all user-generated content, interactions, and posts. The Company is not liable for any harm resulting from such content but reserves the right (without obligation) to monitor and remove content it deems inappropriate. By using the Website, you waive any claims relating to alleged infringement of proprietary, privacy, publicity, or moral rights arising from user-generated content.

You must not violate or attempt to violate the Website's security. Prohibited activities include, but are not limited to: accessing unauthorized data; attempting to test or breach system security without authorization; interfering with services by transmitting viruses, flooding, spamming, or crashing; sending unsolicited promotional emails; or forging email headers. Such actions may result in civil or criminal liability. Any activity that threatens India's unity, security, sovereignty, or public order, or incites an offense, is strictly prohibited.

Your use of our website and products is at your own risk. Everything is provided on an “as is” and “as available” basis without any guarantees. We make no promises about the accuracy, reliability, or completeness of the content, links, or products offered through our website. We also do not guarantee that defects will be corrected or that products will always be available. The website or any of its features may be changed, suspended, or discontinued at any time without notice. We are not liable for any loss or damage caused by your inability to use or access the website.

To the fullest extent allowed by law, we are not responsible for any direct, indirect, incidental, or consequential damages related to your use of our website, products, or services. This includes issues such as service interruptions, data loss, viruses, third-party links, or events outside our control. Even if we are informed of possible damages, our total liability will never exceed the amount you paid for the product or service in question.

By using our website, you agree to protect and hold harmless the company, its employees, officers, partners, and affiliates from any claims, damages, losses, or expenses (including legal fees) that arise from your use of our website or products, violation of these terms, or infringement of any rights. If we are sued because of your actions, you will be responsible for defending and covering any related costs, provided we consent to the settlement.

The Company will not be deemed in default or held responsible for any cessation, interruption, or delay in the performance of its obligations caused by events beyond its reasonable control. These include but are not limited to: earthquake, storm, natural disaster, act of God, war, terrorism, armed conflict, labour strike, lockout, boycott, floods, lightning, severe weather, shortages of materials, rationing, pandemic or epidemic, virus or hacking attacks, communication failures, civil commotion, government orders, or similar events. If a Force Majeure event occurs, the Company's obligations under these T&C will be suspended for the duration of the event.

The Company may, at any time and in its sole discretion, discontinue the operation of the Website and the distribution of Products, without prior notice to you.

This Terms & Conditions (T&C) document constitutes the entire agreement between you and the Company and supersedes any prior agreements relating to the subject matter contained herein.

The failure of the Company to enforce any right or provision of this T&C shall not constitute a waiver of such right or provision. If any provision is found invalid by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

These T&C will be governed by and construed in accordance with the laws of India, specifically the State of Uttar Pradesh, without regard to conflict of law principles. Any legal proceedings must be brought exclusively in the courts located in Uttar Pradesh. By using this Website or requesting Products, you consent to the jurisdiction of these courts.

By accepting these T&C, you irrevocably waive any right to participate in a class action or similar legal proceeding. All claims must be made on an individual basis.

The Company reserves the right to terminate your access to the Website if it believes you have breached these T&C. Upon termination, you may not use the Website, and the Company may cancel any outstanding orders. The Company may also take necessary actions to prevent unauthorized access. These T&C will survive indefinitely unless terminated by the Company.

The Company makes no representation that the Website or Products are appropriate or available outside India. Users accessing the Website from outside India do so at their own risk and must comply with applicable local laws.

You may not assign your rights and obligations under this T&C to any other party. The Company may assign its rights and obligations at its sole discretion, without notice to you.

If any provision of these T&C is deemed invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

For any questions or comments regarding the Products or the Website, please reach out to us. We are committed to safeguarding your personal data and will use it solely to keep you informed about our products, services, and updates.